Keynote Session

Wednesday
June 5
8:00 am–8:45 am
CIS Security Solutions Theatre

FACING OUR FUTURES - Looking to 2030 and beyond

2024 is a pivotal year for the retail industry as it charts a course towards its exciting future. We see trends such as economic instabilities and global trade, as regional shifts and data growth change how we power and drive transformation in our businesses. In addition, there are trends in the retail industry that are gaining pace - digitization, machine learning and automation, generative AI, sensor fusion, spatial computing, simulation, and the changing physical / digital retail ecosystem.

Wednesday
June 5
4:45 pm–5:15 pm
CIS Security Solutions Theatre

Shutting down America's largest illicit online gift card marketplace

Organized retail crime is on the rise, affecting both the retail and financial industries. In a landmark case titled Operation Bad Bot, Homeland Security Investigations (HSI) unraveled a complex online gift card fraud, culminating in the shutdown of a marketplace with more than $22 million in retail value.
Hear how HSI solved this case and develop an understanding of what industries should do to avoid becoming a victim of these fraud schemes. With video from the offender sharing how this crime unfolded, this is a must attend session. 

Wednesday
June 5
5:15 pm–5:45 pm
CIS Security Solutions Theatre

NRF Protect Awards

During this time, we will be announcing the winners of ​The Ring of Excellence Award and the NRF Retail Cybersecurity Leadership Award.

Thursday
June 6
8:00 am–8:45 am
CIS Security Solutions Theatre

Hacking retail

Have you ever wondered how hackers think? Do you know why they're so successful? Do you want to know what this has to do with broader retail concerns, such as loss prevention, asset protection, and anti-fraud? Led by Ted Harrington -- the #1 bestselling author of Hackable and a leader of ethical hackers -- this dynamic keynote session will teach you: how hackers think; how to apply the hacker mindset to other objectives, such as loss prevention, asset protection, anti-fraud (and more!); and how to handle the intersection of physical and digital.
Thursday
June 6
3:45 pm–4:15 pm
CIS Security Solutions Theatre

Fireside chat with San Diego County DA and NDAA President-elect Summer Stephan

The relationships between prosecutors, law enforcement and retailers are vital in efforts to stem the current tide of retail theft and violence. San Diego County DA Summer Stephan sits with NRF VP David Johnston to talk about the proactive approach her office takes in building these relationships and prosecuting those involved in ORC activities. As President Elect of the National District Attorneys Association, DA Stephan will highlight her planned agenda of educating and reaffirming the needs of prosecutors across the nation to take a firm stance against these criminal offenders. 
Thursday
June 6
4:00 pm–4:30 pm
CIS Security Solutions Theatre

You play to win the game

Herm Edwards has spent a lifetime playing to win. His leadership style, his passion for teamwork, and his commitment to getting the details right have made him successful on the football field and throughout his life.  Join us as he shares the experiences that have shaped his approach to life and elucidates a tenet he holds dear - namely, making something out of every day.